June 26, 2026
People don't do bad work because they want to
A short consulting piece on removing blame from product diagnosis and redesigning the path of least resistance so better output becomes easier.
Insights archive, page 5
June 25, 2026
The coordination tax: a framework for calculating what misalignment costs your team per sprint
A practical framework for estimating re-briefing cycles, decision lag, rework, meeting overhead, and the business case for reducing coordination waste.
June 24, 2026
Bad output is almost never a people problem. It's a system nobody designed on purpose.
A short systems essay on why repeated quality failures usually come from undefined standards, handoffs, and translation gaps rather than individual talent.
June 24, 2026
The kill criteria: how I decide when a product is dead
A founder build-log essay on setting product kill criteria before attachment, distribution pressure, sunk cost, and portfolio maintenance distort judgment.
June 24, 2026
When service design finds the system underneath a relocation programme
A redacted independent case analysis showing how a forced relocation programme exposed data, communication, compensation, and business-risk failures beneath the resident experience.
June 23, 2026
Fractional Product & UX Leadership vs hiring: what a growing UAE startup actually needs
A UAE startup hiring comparison showing when a permanent product leader makes sense and when fractional product and UX leadership is the better sequence.